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24 Month Warranty

Returns & Warranties

We are proud of the products we sell and we hope you have a great experience. If you believe a product you purchased from the Canon Store is defective, then you may have a right of return and/or other remedies under either our voluntary warranty (please refer below or to your Warranty Card) and/or the Consumer Guarantees under the Australian Consumer Law - see consumerlaw.gov.au

CANON MANUFACTURER’S WARRANTY FOR CONSUMER IMAGING PRODUCTS
(applies to purchases made on or after 20 July 2015)

This warranty applies to Canon consumer products (Products) that are purchased in Australia or New Zealand from Canon Australia Pty Ltd or Canon New Zealand Limited (Canon) or their respective authorised distributors, dealers or retailers.

Canon-branded products purchased from other sources (including ‘grey’, ‘parallel’ or ‘direct’ imports) are not covered by this warranty. These products may come with a different warranty offered by the retailer or relevant sales company based in another country.

You will need proof of purchase to make a warranty claim so please keep your receipt and warranty card safe. You can also register your product on our website as a record of your purchase.

Consumer Guarantees

You have rights under applicable Australia and New Zealand consumer laws.

For goods supplied in Australia only: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

For goods supplied in New Zealand only: This warranty applies in addition to your rights under the Consumer Guarantees Act 1993. Further information on the Consumer Guarantees Act is available from Consumer Affairs.

Canon manufacturer’s warranty

In addition to your consumer rights, Canon offers the following manufacturer’s warranty:

  1. With normal use and service, during the Warranty Period stated below, Canon warrants the Products will be free from defects arising wholly or substantially from faulty parts, manufacture and workmanship:

    Product: purchased new and unused, or Canon-refurbished product (not second hand) Warranty Period (from date of purchase)
    Projector Products (excluding lamps) and standard accessories 36 months
    Projector Lamps 6 months
    Image Stabilizer binoculars 24 months
    IP/Network Video Cameras 24 months
    Interchangeable and fixed lens cameras 24 months
    Cinema EOS products 24 months
    Canon camera lens 24 months
    Digital Video Cameras 24 months
    PIXMA PRO Range 24 months
    All other consumer products and their standard Canon accessories 12 months
  2. Canon’s warranty does not cover:

    1. replacing consumables including print heads, drums, lamps, film, ink, toner and paper;
    2. rubber rollers in scanners; or
    3. any software included with the Products.
  3. Canon’s warranty does not apply where damage is caused by external factors including:

    1. normal wear and tear;
    2. damage caused outside Canon’s control such as accidents, vandalism or burglary;
    3. your negligent or improper use of the Products including failing to follow operating instructions;
    4. leaking batteries;
    5. liquid exposure (except water for waterproof Products) or infiltration of foreign particles;
    6. repairs or modification of the Products except by Canon, or its authorised service agents;
    7. using unsuitable ink or toner or other materials in the Products;
    8. using any accessories, supplies, parts or devices (including batteries, tapes/cards, lenses and flash attachments) not conforming to Canon’s specifications; or
    9. shipping or other transit.
  4. Subject to your rights under consumer law, Canon excludes all liability in respect of the Product for any loss that is not reasonably foreseeable from a failure of the Product, which may include liability for negligence, loss of tape/card, loss of images, loss of data, loss of expenditure associated with the Product, losses incurred while the product is being repaired and loss of enjoyment.
  5. This warranty is not transferrable.


MAKING A WARRANTY CLAIM

The process for making a claim may differ for some products. Please see the claims processes below.

Projectors (only those purchased in Australia)

To make a claim notify Canon as soon as possible by telephoning 1300 799 604 (Australia).

You may be asked to provide a written description of the problem, images or other relevant material. Remember, please have your proof of purchase ready. The service team will try to troubleshoot the problem with you first.

If your projector problem cannot be rectified over the phone, Canon will organise for it to be collected and a replacement model will be delivered to you upon receipt. Ownership of the faulty projector will pass to Canon upon receipt by Canon or its agents. Replacement projectors will be the same and/or equivalent projector model, subject to availability. The replacement model may be a new or refurbished ‘as new’ unit projector, determined at the discretion of Canon.

(please note – Canon will pay for courier costs to pick up any faulty units as identified by our customer care trouble shooting team, however costs for unmounting projectors and/or securely and safely packaging them for safe travel back to Canon is at the cost of the end user)

Document Scanners*, Faxes** and Micrographics (only those purchased in Australia)

* Does not apply to P Series Scanners
** Applies only to those models of laser faxes that can also be used as stand alone printers

To make a claim, notify Canon as soon as possible by telephoning Canon on 13 13 83 (Australia). You may be asked to provide a written description of the problem, images or other relevant material. The service team may try to troubleshoot the problem with you first. Remember, please have your proof of purchase ready.

If the warranty claim is accepted Canon will, at its cost, repair or replace any faulty parts or rectify any faulty workmanship.

Where the Product is located:

  1. within a 25km radius of a Canon Direct Service Centre:

    warranty repairs will be carried out on-site by Canon or Canon authorised service agents; and Canon will use its best endeavours to carry out such repairs by the end of the day after Canon receives notice of the warranty claim (except that this period shall not include weekends or public holidays).

  2. outside a 25km radius: a fee will be charged for provision of on site warranty services. 

All other products
To make a claim, notify Canon or our authorised service agents as soon as possible by telephoning Canon on 13 13 83 (Australia) or 0800 222 666 (New Zealand). You can also email Canon Australia by submitting an enquiry at: www.canon.com.au/en-AU/Personal/Support-Help You can email Canon New Zealand at: helpdesk@canon.co.nz Or see: canon.com.au/warranty (Australia) or canon.co.nz/warranty (New Zealand)

You may be asked to provide a written description of the problem, images or other relevant material. The service team may try to troubleshoot the problem with you first. Remember, please have your proof of purchase ready. If we need to examine the Product then, except as otherwise required by consumer law, you must pay for all packing, freight and insurance costs to ship the Product to Canon or its authorised service agent. 

If Canon accepts your warranty claim, we will, at our cost (and subject to your rights under consumer law) repair or replace any faulty parts or rectify any faulty workmanship, and return the Product to you.
If your warranty claim is not accepted, Canon or its authorised service agents may still be able to resolve your problem, where that service is charged at our standard rates (only with your prior approval).

Features

Your 4K movie superzoom
Record all of life’s most treasured moments with 4K video and time-lapse; four times the resolution of full HD. Can’t decide if you want to capture a moment in video or stills? We’ve made it simple for you; seamlessly crop still images from your 4K movies after filming at exquisitely sharp quality.


Get up close with 40x optical zoom
Zoom in to those far distances at pin sharp detail with 40x optical zoom and 80x zoom plus; the equivalent to a 24 mm – 960 mm focal length

Never miss a shot
You’ll never miss that fast moving object as the SX740 comes to life in 1.6 seconds and can continuously shoot at up to 10 frames per second with fixed auto focus

Your pocket sized travel companion
Record your movies and time lapses in 4K. This high resolution means images can be cropped from movies once you’ve finished filming

Snap your selfies with ease
The 180° tilt LCD screen enables you to snap your selfies while checking your appearance, while Self Portrait mode will ensure the perfect selfie

Share your photos instantly
With Wi-Fi and Bluetooth Low Energy Technology, keep your camera connected to your smart phone and transfer photos easily with the Camera Connect App.

Accessories

Specifications

Sensor

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Sensor Type CMOS
Sensor Size 1/2.3 type back-illuminated CMOS
Effective Pixels 20.3 Megapixels
Total Pixels Approx. 21.1M
Colour Filter Type Primary Colour

Processor

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Processor Type DIG!C 8
Focal Length 4.3 – 172.0 mm (35 mm equivalent: 24 – 960 mm)
Optical Zoom Optical 40x
Digital Zoom Digital approx. 4.0x (with Digital Tele-Converter Approx. 1.6x or 2.0x [1])
Other Zoom ZoomPlus 80x
Combined Zoom Combined approx. 160x
Maximum f/number f/3.3 – f/6.9
Minimum focusing distance 13 elements in 11 groups (1 Hi-UD lens, 3 UD lenses, 2 double-sided aspherical lenses, 1 single-sided aspherical lens)
Construction Yes (lens shift-type), Approx. 3.0-stop [13]. Intelligent IS plus 5-axis Advanced Dynamic IS

Focusing

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Focusing Type TTL
AF System/ Points AiAF (Face Detection / 9-point), 1-point AF (fixed to centre)
AF Modes Single, Continuous, Servo AF/AE [6], Tracking AF
AF Point Selection Size (Normal, Small)
AF Assist Beam Yes
Manual Focus Yes, plus MF Peaking
Closest Focusing Distance 1 cm (W) from front of lens in Macro

Exposure Control

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Metering Modes Real-time metering using image sensor (Evaluative, Centre-weighted average, Spot (Centre))
AE Lock Yes
Exposure Compensation +/- 3 EV in 1/3 stop increments.
ISO Sensitivity AUTO (80-1600), 80, 100, 200, 400, 800, 1600, 3200

Shutter

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Shutter Speed 1 – 1/3200 sec. (factory default), 15 – 1/3200 sec. (total range – varies by shooting mode)

White Balance

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White Balance Type TTL
White Balance Settings Auto, Daylight, Cloudy, Tungsten, Fluorescent, Custom.

Colour Matrix

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Type sRGB

Screen

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Screen Type Tilt type 7.5 cm (3.0”) LCD (TFT), approx. 922,000 dots
Screen Coverage Approx. 100%
Screen Brightness Adjustable to one of five levels. Quick-bright LCD
Screen size 7.5 cm (3.0”) LCD (TFT), approx. 922,000 dots
Built-in Flash Range 50 cm – 4.0 m (W) / 2.0 m (T)
Flash Modes Auto, Manual Flash On / Off, Slow Synchro
Slow Sync Speed Yes. Fastest speed 1/2000 sec.
Red-Eye Reduction Yes
Flash Exposure Compensation +/- 2 EV in 1/3 stop increments. Face Detection FE
Flash Exposure Lock Yes
Manual Power Adjustment 3 levels with internal flash

Shooting

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Shooting Modes Smart Auto (29 scenes detected), Hybrid Auto, Program AE, Shutter priority AE, Aperture priority AE, Manual, Creative Shot, Self Portrait, Sports, SCN (Portrait, Smooth Skin, Smart Shutter (Smile, Wink Self-Timer, FaceSelf-Timer), Handheld Night Scene, Lo
Photo Effects My Colors (My Colors Off, Vivid, Neutral, Sepia, Black & White, Positive Film, Lighter Skin Tone, Darker Skin Tone, Vivid Blue, Vivid Green, Vivid Red, Custom Color)
Drive modes Single, Auto Drive, Continuous, Continuous with AF, Self-Timer
All speeds are until memory cards become full. [12]
Continuous Shooting Approx. 10.0 shots/s
with AF: Approx. 7.4 shots/s [3][4]
All speeds are until memory cards become full. [12]

File Type

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Still Image File Type JPEG compression, (Exif 2.3 [Exif Print] compliant) / Design rule for Camera File system, Digital Print Order Format [DPOF] Version 1.1 compliant
Image File Size 4:3 - (L) 5184 x 3888, (M1) 3648 x 2736, (M2) 2048 x 1536, (S) 640 x 480
16:9 - (L) 5184 x 2912, (M1) 3648 x 2048, (M2) 1920 x 1080, (S) 640 x 360
3:2 - (L) 5184 x 3456, (M1) 3648 x 2432, (M2) 2048 x 1368, (S) 640 x 424
1:1 - (L) 3888 x 388
Movie File Type MP4 [Video: MPEG-4 AVC / H.264, Audio: MPEG-4 AAC-LC (stereo)]
Movie File Size 4K) 3840 x 2160, 29.97fps (the angle of view is narrower than in Full HD), (Full HD) 1920 x 1080, 59.94 / 29.97 fps, (HD) 1280 x 720, 29.97 fps, (L) 640 x 480, 29.97 fps
Movie Length (Full HD & HD) Up to 4 GB or 29 min 59 s [7]
(L) Up to 4 GB or 1 hour [4]
Compression Superfine, Fine
GPS via mobile GPS via mobile (linked to compatible smartphone)

Other Features

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Histogram Yes, during playback
Menu Languages English, German, French, Dutch, Danish, Finnish, Italian, Greek, Norwegian, Portuguese, Russian, Swedish, Spanish, Ukrainian, Polish, Czech, Hungarian, Turkish, Simplified Chinese, Chinese (traditional), Japanese, Korean, Thai, Arabic, Romanian, Farsi, Hi
GPS GPS via mobile ( via Canon Camera Connect app with compatible smart devices via Bluetooth®)
Self timer Approx. 2 or 10 sec. or Custom

Interface

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Computer/Other Hi-Speed USB (MTP, PTP) dedicated connector (Mini-B compatible) / HDMI Micro (Type-D) Connector, Wi-Fi (IEEE802.11b/g/n), (2.4 GHz only)[11], Bluetooth (Specification version 4.1, Bluetooth low energy tech [21][22]

Direct Print

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Canon Printers Canon SELPHY Compact Photo Printers and Canon Inkjet Printers supporting PictBridge [23]
PictBridge Yes (via USB or Wireless LAN)

Storage

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Storage Type SD, SDHC, SDXC (UHS Speed Class 1 compatible)

What's included

  • Canon PowerShot SX740 HS Camera
  • Battery Pack NB-13L
  • Battery Charger CB-2LHE
  • Wrist Strap
  • bvseo_sdk, p_sdk, 3.2.0
  • CLOUD, getContent, 543.43ms
  • REVIEWS, PRODUCT
  • bvseo-msg: Execution timed out, exceeded 500ms;

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